Privacy Policy

Last Updated: January 2026

Popcoach ("Popcoach," "we," "our," or "us") is committed to protecting your privacy and maintaining the trust of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, applications, and related services (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy.

Our Services are operated in the United States and governed by applicable federal and state laws, including those of the State of Florida. If you access our Services from outside the United States, you acknowledge that your information may be transferred to and processed in the United States or other jurisdictions.

We may update this Privacy Policy periodically. Continued use of the Services after updates constitutes acceptance of those changes.

2. Scope of This Policy

This Privacy Policy applies to:

•Our website and any affiliated digital platforms

•Information collected through the Services

•Information collected offline (e.g., phone, forms)

This Privacy Policy does not apply where a separate privacy notice is explicitly provided.

3. Information We Collect

3.1 Personal Information — We may collect information that identifies or relates to you ("Personal Information"), including:

•Name

•Email address

•Phone number

•Location or region

•Billing or payment information (if applicable)

•Account credentials

3.2 Automatically Collected Information — When you use our Services, we may automatically collect:

•IP address

•Device type and operating system

•Browser type

•Usage data (pages viewed, interactions)

•Referring URLs

We may also collect location data (with your permission) via GPS, Wi-Fi, or similar technologies.

3.3 Cookies and Tracking Technologies — We use cookies and similar technologies to improve functionality, analyze usage, and personalize user experience. You can control cookies through your browser settings.

3.4 Information from Third Parties — We may receive information from business partners, marketing providers, and social media platforms (if you connect your account).

4. How We Use Your Information

We may use your information to:

•Provide and operate our Services

•Respond to inquiries and customer support requests

•Personalize your experience

•Send updates, promotions, and service communications

•Improve our platform and develop new features

•Ensure security and prevent fraud

•Comply with legal obligations

We may use non-identifiable ("Other Information") for any lawful purpose.

5. Sharing of Information

We may share your information in the following circumstances:

5.1 Service Providers — With vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).

5.2 Business Partners — With partners for operational or marketing purposes, consistent with this Policy.

5.3 Co-Branded Services — If you engage with co-branded offerings, your information may be shared with those partners.

5.4 Legal Requirements — When required to comply with applicable laws, regulations, or legal processes.

5.5 Business Transfers — In connection with mergers, acquisitions, or asset sales.

5.6 With Your Consent — We may share information for any purpose disclosed at the time you provide consent.

We may also share aggregated or anonymized data without restriction.

6. Data Security

We implement reasonable technical and administrative safeguards to protect your information, including encryption and access controls.

However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain Personal Information only as long as necessary to:

•Fulfill the purposes outlined in this Policy

•Comply with legal obligations

•Resolve disputes and enforce agreements

8. Your Choices and Rights

You may:

•Opt out of marketing emails via the unsubscribe link

•Request access to your Personal Information

•Request correction or deletion of your data

•Withdraw consent where applicable

To exercise your rights, please contact us using the information below.

9. California Privacy Rights

If you are a California resident, you may have rights under applicable laws, including the right to request information about data disclosures.

Popcoach does not sell Personal Information to third parties for direct marketing purposes.

10. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

11. International Users

This Privacy Policy is the official statement of our data practices. In the event of any conflict between translated versions, the English version will control.

12. European Union (EU/EEA) Rights

If you are located in the European Union or European Economic Area, you may have additional rights under applicable data protection laws, including:

•Access to your Personal Data

•Correction or deletion

•Restriction or objection to processing

•Data portability

We process Personal Data based on lawful bases such as legitimate interests, consent, or legal obligations.

13. Cookies Notice

We use cookies for essential functionality, analytics, and user experience improvements. Types of cookies include:

•Essential cookies (required for operation)

•Analytics cookies (e.g., Google Analytics)

•Functional cookies

You can manage cookie preferences through your browser settings.

14. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing information.

For questions about this Privacy Policy, please contact us at general@popcoach.io or visit our Support page.